Home  |  About  |  Contact

Privacy Notice

This Privacy Notice is intended to inform you about how we collect, use, share, and protect your personal data in accordance with the EU and UK General Data Protection Regulation (GDPR), Data Protection Act 2018 (DPA2018) and the Privacy and Electronic Communications Regulations (PECR).

1. Data Controller

Infospectives Ltd is the data controller responsible for your personal data. You can contact us at: enquiries@infospectives.co.uk or via the contact form on this website.

2. Categories of Personal Data We Collect

We collect and process the following categories of personal data where required for purposes defined in section 3. Purposes of Processing:

  • Contact Information: Including your name, email address, postal address, and phone number.
  • Communication Data: Records of your correspondence with us.
  • Usage Data: Information about how you use our products or services.
  • Technical Data: Such as your IP address, browser type, and operating system.
3. Purposes of Processing

We will process your personal data for the following purposes:

  • To fulfil contracts with you or provide information and services you have requested.
  • To comply with our legal obligations.
  • To respond to your enquiries and provide customer support.
  • To send you marketing and promotional communications where you have provided consent or where a legitimate interest exists.
  • To analyse performance of our website and services
  • To secure our site, systems, and services
4. Legal Bases for Processing

We will process your personal data based on one or more of the following legal bases:

  • Performance of a contract with you.
  • Compliance with a legal obligation.
  • Consent you have provided  – For marketing communications.
  • Legitimate interests pursued by us or a third party – Securing our site and services, site and service maintenance, and analysing performance.
5. Consent to Marketing Communications

If you provide explicit and informed consent to receive marketing communications from Infospectives Ltd, we will only send you marketing materials while that consent remains valid. We may periodically contact you to confirm you are still consent to these messages. You have the right to withdraw your consent at any time. To do so, you can:

  • Use the “unsubscribe” link provided in any marketing email.
  • Contact us using the contact details provided in section 1 of this Privacy Notice.
6. Data Sharing

Personal data associated with website usage and service provision will be shared for the following purposes:

  • To enable IT and web service providers to assist us in providing our services.
  • With legal and regulatory authorities where required by law.
  • With other third parties where agreed with you to support provision of services.
7. International Transfers

We may transfer your personal data to countries outside the UK or the European Economic Area (EEA) where adequate data protection safeguards are in place, or we have obtained your consent.

8. WordPress Terms and Cookie Management

Our website is hosted on WordPress, please be aware that in addition to this Privacy Notice, WordPress has its own Privacy Policy and Cookie Policy. These terms will apply to some browsing data collected independently by the platform. You can review WordPress’s terms to understand how they handle this data.

This is more general guidance to minimise data collection and tracker activity linked to your web usage and browser configuration

9. Data Retention

We will only retain your personal data for as long as necessary for the purposes for which it was collected and to comply with legal obligations.

10. Your Rights

Under the GDPR and PECR, you have the following rights:

  • Right to access and rectify your personal data.
  • Right to erasure (the “right to be forgotten”).
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to withdraw consent (where applicable).
  • Right to lodge a complaint with a supervisory authority.
11. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction.

12. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for legal reasons. The most recent version will be available on our website.

Date of Last Update: 12th September 2023